PRIVACY POLICY

Company Number: 15348537

Last Updated: May 2024

1. Introduction

The London Collective Limited ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website] or interact with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, postal address, etc.

Technical Data:

IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

Usage Data:

Information about how you use our website, products, and services.

Marketing and Communications Data:

Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our website and services.
To improve, personalize, and expand our website and services.
To understand and analyze how you use our website and services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To send you emails.
To find and prevent fraud.

4. Legal Basis for Processing Your Information

We rely on the following legal bases to process your personal data:

Consent: Where you have given us explicit consent to process your personal data.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests.

5. Data Sharing and Disclosure

We may share your personal data with:

Service providers and partners who assist us in operating our website, conducting our business, or servicing you.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

Regulators and other authorities who require reporting of processing activities in certain circumstances.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under data protection laws, you have the following rights:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@thelondoncollective.com

Address: 1000 Lakeside, North Harbour, Western Road, Portsmouth PO6 3EN